CIVILIAN
GSA OASIS drops! GSA plans more domains, small business spots.
GSA has unveiled a first draft solicitation for the recompete of the governmentwide OASIS professional services vehicle, providing more details on what the plan for the acquisition is. The vehicle’s new iteration goes by OASIS+; the plus sign could refer to several things that are new about the vehicle, namely the structure of small business awards and the number of service domains.Ā Read more
IRSĀ exec says callback trial saved taxpayers 1.7M hours of hold time.
A trial of a telephone callback system conducted last year by the IRS saved taxpayers about 1.7 million hours of hold time, according to an IRS senior customer experience leader. Rolling out the new tech apparently has significantly improved customer experience for certain taxpayers and kept them from spending hours on the phone.Ā Read more
GSA establishes new legal division for technology services.
The GSA recently expanded its technology offerings to cover legal services with the creation of a new division within the OGC. Dubbed the Technology Law Division, the division will be tasked with providing “dedicated and specialized legal services to GSA’s technology-focused components.”Ā Read more
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